Technical Moat & Support Knowledge Base Audit
Establish the technical base required for high-velocity indexation of help centers and support documentation. We focus on fixing crawl bottlenecks and optimizing site architecture for search intent.
Technical Integrity & AI Signals
GSC Knowledge Base Audit
Identify crawl errors and indexation blocks that dilute support content authority.
Deploy LLM Governance
Implement machine-readable instructions for GenAI crawlers to respect support documentation.
Support Intent Mapping
Identify high-intent, low-difficulty 'Troubleshooting' gaps.
Sitemap Indexing Strategy
Optimize sitemap for massive scale of documentation articles (1k+ pages).
Crawl Budget Optimization
Reduce server response time for support documentation crawlers.
Technical Authority Signal
Share the 'AI-Ready' help center infrastructure on social.
Sprint 01 Retrospective
Review technical health and indexation rate.
Architecture & Internal Linking
Click-Depth Analysis
Ensure all support guides are < 3 clicks from the help home.
Semantic Template Launch
Initialize Next.js routes for documentation pages.
Topical Mesh Planning
Define interlinking between Glossary and Support Guides.
Batch 01 Deployment
Go live with the first 10 support-specific hubs.
UX Utility Validation
Gather user feedback on support structure.
Core Web Vitals Audit
Optimize LCP for dynamic documentation tables.
Architecture Review
Finalize Month 1 scaling document.
Equity Recovery & Pruning
Low-CTR Opportunity Audit
Find troubleshooting pages ranking #4-#10 with < 2% CTR.
Content Decay Analysis
Identify support pages losing traffic year-over-year.
Pillar Content Polish
Inject 'Semantic Richness' into top 3 support pillars.
Cannibalization Audit
Resolve internal conflict between similar support posts.
Breadcrumb Schema Launch
Implement structured data for all support hubs.
Support Hub Newsletter
Drive high-intent traffic to new support hubs.
Performance Baseline
Verify Month 1 technical wins.
Speed & Mobile Supremacy
Third-Party Script Audit
Reduce impact of chat widgets on documentation speed.
Image AVIF Migration
Switch all help center screenshots to high-compression.
Mobile UX Audit
Test sticky navigation on iOS/Android for support docs.
Critical CSS Inlining
Eliminate render-blocking CSS for support articles.
Font Loading Strategy
Switch to font-display: swap for documentation.
Performance PR
Publicly announce 'Sub-1s' load times for help center.
Month 1 Graduation
Verify all technical debt is cleared.
Launch your Customer support teams SEO strategy in 90 days.
Join 2,000+ teams scaling with AI.
Aggressive Support Content Generation
Utilize AI-led workflows to generate 100+ high-value troubleshooting pages. We shift from 'Preparation' to 'Saturation'.
Programmatic Saturation
Batch 02: 50 Troubleshooting Guides
Deploy 50 targeted support pages at once.
AI Content Fidelity Audit
Review 10% of generated support articles for accuracy.
Automated Interlinking
Connect 50 new support pages to core glossary terms.
Comparison Hub Launch
SaaS vs Traditional 'Alternative' pages.
Long-Tail Intent Capture
Identify 20 'Problem-Solution' keywords.
LinkedIn Poll Social Proof
Gather interest for next support content batch.
Content Velocity Check
Review indexation of Batch 02.
BoFu & Comparison Dominance
Feature Gap Competitive Analysis
Find what competitors hide on their support sites.
Competitor Alternative Hub
Target '[Competitor] Alternatives' keyword.
Pricing Search Optimization
Optimize meta-data for '[Brand] Pricing'.
Interactive Comparison Grid
Add machine-readable data tables.
Review Trust Building
Incentivize G2/Capterra reviews.
Comparison Ad Campaign
Run PPC for 'Alternative' keywords.
Conversion Audit
Review trial signup rate from 'vs' pages.
Topical Cluster Expansion
Knowledge Graph Mapping
Identify missing nodes in your core support topics.
Cluster Support Batch
Deploy 10 posts linking to main feature pillars.
Glossary Database v2
Add 50 technical definitions for pSEO.
Glossary Hub Launch
Publish the A-Z Glossary directory.
Cluster Lifting Effect
Measure rank increase of pillar pages.
Niche Reddit Q&A
Answer technical support problems with hub links.
Cluster Strategy Review
Identify Month 3 outreach targets.
AEO & Answer Engine Polish
Featured Snippet Audit
Identify 'Snippet Opportunity' keywords for support.
Snippet Architecture Update
Reformat H2s as Questions + 40-word answers.
FAQ Schema Deployment
Add FAQ JSON-LD to top 20 support pages.
Conversational AEO Polish
Optimize for natural language support queries.
Bot Traffic Log Audit
Verify LLM crawlers are hitting support resources.
Growth Case Study
Share the 'Programmatic Journey' on Medium/X.
Month 02 Review
Audit all 100+ new support pages.
Authority Capture & Backlinks
Leverage your support content saturation to earn high-DR placements. We transform traffic into domain-wide authority.
Strategic Outreach Wave
Link Intersect Prospecting
Find 100 industry partners for outreach.
Integration Partner Outreach
Target tech partners for 'Integration' links.
Backlink Health Profile
Monitor anchor text diversity.
State of [Support Tech] 2026 Report
Launch a major 'Data Asset'.
Newsletter Sponsorships
Book 3 niche newsletter placements.
DA/DR Correlation Check
Measure impact of new links on support rankings.
Outreach Recharge
Review response rates and adjust templates.
Digital PR & Media Placement
Tech Journalist Targeting
Select 20 reporters in the support/Tech space.
Data 'Surprise' Extraction
Find the #1 'Headline' in your platform data.
Press Visualization Pack
Create 5 embeddable charts for media.
The PR Blitz
Send 20 highly-tailored media pitches.
Social Data Commenting
Engage with news using your proprietary stats.
PR Follow-up Wave
Final follow-up with priority reporters.
Media Monitoring
Track brand mentions across the web.
CRO & Secondary SEO Polish
Heatmap Drop-off Review
Identify 'Friction Points' in your support guides.
Lead-Magnet CTA Test
A/B test 'Trial' vs 'Download PDF'.
LSI Injection Wave
Find secondary terms for high-traffic support pages.
Content Freshness Update
Update the last 50 support pages.
Search Intent Alignment
Verify page content matches actual support intent.
User Sentiment Micro-Poll
Ask visitors: 'Is this support guide helpful?'
ROI Analysis
Calculate Lead-Value from SEO traffic.
Technical Performance x2
Internal Link Distribution Audit
Check 'PageRank' flow across the support mesh.
Mobile Sticky-TOC Optimization
Fix navigation for long support pages.
Advanced Schema Additions
Add 'SoftwareApplication' and 'Dataset' JSON-LD.
Smart 404 Recovery
Convert dead ends into conversion hubs.
Core Web Vitals Field Data
Check 'Real User' performance in GSC.
The 90-Day Retrospective
Publish 'How we grew via Help Hub' thread.
Final Audit Preparation
Gather all data for the 90-day review.
Scaling & The Year 1 Playbook
90-Day GSC Growth Report
Compare Day 01 vs Day 90 impressions.
Domain Authority Baseline
Measure net DR/DA gain from Month 3.
Month 4-6 Niche Identification
Plan the next 50 high-value support clusters.
Scalable SEO Playbook
Document the support process for the team.
Stakeholder Growth Presentation
Translate SEO data into Business MRR.
The Authority Lockdown
Social proof wave on results.
Mission Complete
Strategy lock for Q2.
